Natalie Summers, Head of Conveyancing at CJCH, shares candid insights with TSR Legal in an interview about the department’s award-winning approach and what it takes to foster professional growth among conveyancers. She highlights the importance of balancing responsibility with support to help team members develop without feeling overwhelmed. With a focus on continuous feedback, leadership development, and long-term career progression, Natalie emphasises how a supportive culture creates better outcomes for both clients and the business. Her advice to conveyancers considering their next career move in 2026 includes prioritising workplace culture, clear career paths, and adaptability in a tech-driven market.
Looking ahead, Natalie discusses CJCH’s plans following their achievement of winning Conveyancing Firm of the Year. The focus remains on sustainable growth, with investments in technology, risk management, and team development to maintain high standards and client satisfaction. By refining processes, fostering future leaders, and prioritising manageable workloads, CJCH aims to continue raising the bar in conveyancing excellence.
Read the full interview with Natalie Summers here.